BeeAgent is a platform for creating and managing intelligent bots that automate key business processes simply and efficiently.
Everything you need to create and manage AI bots
1. Introduction
What is BeeAgent?
BeeAgent is an advanced platform for creating and managing intelligent bots that automate key processes in your company. With a focus on simplicity and efficiency, it allows users of any profile (support, sales, marketing) to configure powerful bots in minutes.
Main Benefits
Smart Automation
Configure bots for multiple use cases
Simplified Integration
Native connection with Stripe and other services
Operational Efficiency
Reduce response times and costs
Scalability
Adjust your bots as your business grows
Featured Use Cases
Customer Service: Respond instantly and collect incident data.
Debt Management: Send reminders and payment links automatically.
Lead Validation: Ensure potential customer information is complete.
Incident Management: Create support tickets and route them to the right team.
Prerequisites
- Compatible Browser: Google Chrome, Microsoft Edge, or Mozilla Firefox (recent versions)
- Stable Internet connection
- Provided access credentials
Create an Account
- Go to the BeeAgent registration page
- Fill out the form with your name, email, and password
- Verify your email through the link you receive
Dashboard
Bots
Create or edit your bots
Integrations
Connect with external services
Statistics
Monitor performance
Settings
Adjust preferences and permissions
Available Bot Types
Incident Bot
Generates support tickets and manages escalations
Payment Bot
Sends reminders and payment links
Lead Bot
Collects and validates potential customer information
Custom Bot
Adapt it to your specific needs
Creation Steps
Access the Bots Section
Select Bots and click on Create New Bot
Define Metadata
Assign name, description, and bot type
Configure Features
Define actions, custom fields, and automated responses
Set Rules
Create conditional rules and define variables
Testing and Activation
Run tests in the simulator and activate the bot
Stripe (Available Integration)
BeeAgent natively integrates with Stripe, allowing you to:
- Generate and Send Payment Links
- Verify Payment Status in real-time
- Send Automated Reminders and Payments
Stripe Setup
- Obtain Credentials
- In your Stripe account, go to Developers > API Keys
- Copy your secret key
- Connect in BeeAgent
- From Settings > Integrations, select Stripe
- Paste the secret key and save changes
- Test the Connection
- Use the Integration Test option
- Check that everything works correctly
BeeAgent offers a complete set of tools for email management, facilitating automation and organization of internal and external company communications.
Email Classification
- Predefined Rules: Define conditions based on sender, recipient, subject, etc.
- Language Models (LLM): Use AI for more complex classifications
- Custom Categories: Organize according to your workflow
Automatic Actions
Mark as Read
Automated status management
Move to Folder
Automated organization
Automatic Responses
Predefined messages
Drafts with LLM
AI-assisted writing
Provider Integration
Native integration with Gmail, Outlook, and other email providers for unified and efficient management.
Rule Customization
- Variable-Based Conditions (debt > 100 €, ticket status, etc.)
- Conditional Actions (transfer to human operator, retry contact)
Automatic Actions
- Conversation Tracking: Store history to improve responses
- Sending Payment Links: Use the Stripe integration
- Complex Case Transfer: Escalate to human agents
Secure Credential Management
Encrypted Storage of sensitive data such as API keys
Centralized Management of credentials in Settings > Credentials
Activate or Deactivate a Bot
Activate
- When a bot is ready, click on Publish
- Check that it appears as 'Active' in the Bots panel
Deactivate
- Select Deactivate or Pause in the options menu
- The bot will retain its history but will not start new interactions
Manage Contacts
Upload Contact Lists
Upload CSV or Excel files with contact information
Create Segments
Group contacts by specific criteria
Personalize Messages
Use variables like "{name}" to personalize content
Active Bots Monitoring
Control Panel
Real-time visualization of interactions
Activity Logs
Details of conversations and actions
Available Report Types
Conversation Summary
Number of interactions and results
Performance Analysis
Success and efficiency metrics
Detailed History
Transcriptions and key points
Data Interpretation
Success Rate
Percentage of interactions that achieve their objective
Response Times
Measurement of interaction speed
See how the model translates into real work
Compare options, browse use cases and prepare the first agent with a practical guide.