First contact and new enquiries
Handles inbound calls, collects reason, details and urgency, and qualifies the prospective client following the firm's criteria.
BeeAgent answers the phone while the team is with clients, books and confirms appointments, and chases pending documents so cases and projects do not stall.
Calls always answered
Answers the firm's phone when the team is in meetings or with clients.
Frictionless appointments
Books, confirms and reschedules appointments and first consultations without call chains.
Cases that keep moving
Chases pending documents and signatures and leaves each case ready for its next step.
BeeAgent absorbs the first contact and administrative follow-up around appointments, cases and documentation, leaving professional judgement and client relationships to the team.
Handles inbound calls, collects reason, details and urgency, and qualifies the prospective client following the firm's criteria.
Books first visits, confirms attendance and reschedules when needed, reducing gaps and no-shows.
Answers recurring queries about deadlines, required documentation and procedure status with approved information.
Chases pending documents, signatures and approvals, and escalates blockers with context.
The agent does not replace your case management system or calendar. It sits in front of the repetitive channels and delivers structured information when the team needs to step in.
Prepares data and tasks to log in the tools the firm already uses.
Escalates urgencies, key clients and sensitive matters with a summary and next action.
Keeps the same criteria across calls, shared inboxes and follow-ups.
The goal is to protect the team's billable time: fewer repetitive interruptions and better handovers when someone has to decide.
01
Identifies whether the interaction is a new enquiry, an appointment, a case or an administrative task.
02
Replies with approved information, collects structured data and leaves the case ready for the team.
03
Routes urgencies, key clients or sensitive matters with a summary, data and recommended next action.
Yes. It handles calls when the team is in meetings, with clients or after hours, collects the reason and contact details, resolves frequent questions and escalates urgencies following the firm's rules.
Yes. It can book first visits, confirm attendance, reschedule when needed and collect before the appointment the details the firm needs to prepare it.
No. The idea is to remove pressure from repetitive tasks: similar calls, confirmations, administrative questions and document chasing. Professional judgement, advice and decisions stay with the team.
Yes. The most common approach is to start with a well-defined workflow, such as answering after-hours calls, confirming appointments or chasing pending documentation, and expand once the team sees operational value.
Tell us where most time is lost: unanswered calls, unconfirmed appointments, pending documents or repetitive questions. We turn it into a first measurable agent.